Shipping Policy

SHIPPING METHODS, COSTS & DELIVERY ESTIMATES

At Clobri, we aim to provide clear and reliable shipping information so you know what to expect after placing an order.

Available shipping methods and applicable shipping charges will be displayed during checkout based on your delivery destination and the products in your order.

Where free or promotional shipping is available, eligibility will be clearly shown before payment is completed.

ORDER PROCESSING

Orders placed through Clobri.com are typically processed within 1–3 business days after payment has been successfully confirmed.

Business days are Monday through Friday, excluding applicable public holidays.

Processing time is separate from the estimated delivery timeframe.

Processing may occasionally take longer due to:

  • Product availability

  • Payment or order verification

  • Unusually high order volumes

  • Peak sales periods

  • Public holidays

  • Other operational circumstances

Once your order has been shipped, available tracking information will be sent to the email address provided during checkout.

FULFILLMENT & SHIPPING ORIGIN

Orders may be fulfilled from our own or partner fulfillment facilities depending on product availability, inventory location, and the delivery destination.

The fulfillment or return location may differ from our registered company address.

We do not represent that all orders are shipped from a local warehouse in the customer's country unless expressly stated otherwise.

ESTIMATED DELIVERY TIME

Most orders are expected to arrive within approximately:

7–20 business days after shipment

The estimated delivery timeframe begins after the order has been processed and transferred to the shipping carrier.

Please note that 7–20 business days is an estimated delivery range and does not constitute a guaranteed delivery date.

Actual delivery times may vary depending on:

  • Delivery destination

  • Shipping method

  • Carrier operations

  • Customs processing

  • Public holidays

  • Weather conditions

  • Transportation disruptions

  • Peak shipping periods

  • Remote delivery locations

  • Local delivery conditions

  • Other circumstances outside our reasonable control

SHIPPING COSTS

Applicable shipping charges, where required, will be displayed during checkout before payment is completed.

Shipping costs may vary depending on:

  • Delivery destination

  • Shipping method

  • Order size or weight

  • Carrier availability

  • Applicable shipping promotions

Customers will have the opportunity to review available shipping charges before completing their purchase.

TRACKING YOUR ORDER

When tracking information is available, a shipping confirmation email containing your tracking number or tracking link will be sent to the email address provided at checkout.

Please allow some time for tracking information to become active after the shipping label has been created.

Depending on the carrier and destination, tracking may update only when the package reaches certain transit or delivery checkpoints.

DELIVERY DELAYS

Most orders are expected to arrive within 7–20 business days after shipment, but occasional delays may occur.

Delays may result from:

  • Carrier disruptions

  • Customs inspections or clearance procedures

  • Severe weather

  • Transportation interruptions

  • Public holidays

  • Peak shipping periods

  • Remote delivery destinations

  • Local delivery restrictions

  • Other circumstances outside our reasonable control

If your tracking information has not updated for an extended period or your order has not arrived after the estimated delivery period, please contact our Customer Care Team.

Email: service@clobri.com

Please include your order number and the email address used at checkout so we can review the available shipping and tracking information.

We will make reasonable efforts to assist with carrier inquiries and available resolution procedures where appropriate.