Privacy Policy

PRIVACY POLICY

OVERVIEW

This Privacy Policy explains how Clobri.com (“Clobri,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information when you:

  • Visit or interact with Clobri.com

  • Browse or purchase our products

  • Create or use a customer account

  • Contact our Customer Care Team

  • Subscribe to marketing communications

  • Interact with our advertising

  • Otherwise use our website, services, or related features

Clobri.com is operated by Wuhan Nanbeifang New Media Technology Co., Ltd.

By using our website, you acknowledge the privacy practices described in this Privacy Policy.

INFORMATION WE COLLECT

Depending on how you interact with Clobri.com, we may collect the following categories of personal information.

Contact Information

This may include:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Order & Transaction Information

When you make a purchase, we may collect information such as:

  • Products purchased

  • Order number

  • Order value

  • Transaction history

  • Shipping and fulfillment information

  • Payment status

  • Returns or refund information

Payment information may be processed by third-party payment providers. We may not directly receive or store complete payment card details.

Account Information

If customer account features are available, we may collect information associated with your account, including login details, saved preferences, and purchase history.

Customer Support Information

When you contact us, we may collect:

  • Your contact details

  • Order information

  • The contents of your communications

  • Photos or videos you choose to provide

  • Information relating to returns, refunds, delivery issues, or other support requests

Device & Usage Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Links clicked

  • Referring pages

  • Approximate location derived from IP address

  • Website interactions

  • Date and time of visits

  • Cookie, pixel, or similar technology identifiers

HOW WE COLLECT INFORMATION

We may collect personal information:

  • Directly from you

  • Automatically when you use our website

  • From payment, fulfillment, and shipping providers

  • From analytics and advertising partners

  • From ecommerce and technology service providers

  • From other third parties where permitted by applicable law

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Operate and maintain Clobri.com

  • Process and fulfill orders

  • Confirm purchases and payments

  • Arrange shipping and delivery

  • Process returns and refunds

  • Provide customer support

  • Communicate order and service updates

  • Maintain account functionality

  • Improve website performance and customer experience

  • Understand how visitors interact with our website

  • Detect and prevent fraud, abuse, and security incidents

  • Protect our customers, business, and website

  • Measure advertising and marketing performance

  • Personalize website content where permitted

  • Deliver or measure relevant advertising where permitted

  • Send marketing communications where you have consented or where otherwise permitted

  • Comply with legal, tax, accounting, and regulatory obligations

  • Establish, exercise, or defend legal claims

COOKIES, PIXELS & SIMILAR TECHNOLOGIES

Clobri.com may use cookies, pixels, tags, APIs, and similar technologies to support website functionality and understand how our services are used.

These technologies may be used for purposes including:

  • Keeping the website functioning properly

  • Remembering customer preferences

  • Supporting checkout and shopping-cart functionality

  • Understanding website traffic and usage

  • Measuring website and advertising performance

  • Preventing fraud and maintaining security

  • Supporting analytics

  • Providing or measuring advertising where permitted

You may be able to manage certain cookies through your browser settings or privacy controls made available on our website.

Disabling certain technologies may affect some website features or functionality.

ADVERTISING & MEASUREMENT PARTNERS

We may work with third-party advertising, analytics, attribution, and measurement providers to understand the effectiveness of our marketing and, where permitted, provide advertising that may be more relevant to users.

These third parties may collect or receive information through cookies, pixels, APIs, or similar technologies.

Our advertising and measurement partners may include AppLovin, where applicable.

AppLovin may collect, process, and use certain information for advertising, attribution, measurement, fraud prevention, and improvement of its advertising services in accordance with its own privacy practices.

For more information about AppLovin's collection and use of information, please review the AppLovin Privacy Policy.  

HOW WE SHARE PERSONAL INFORMATION

We may disclose personal information to third parties where reasonably necessary to operate our business and provide our services.

These third parties may include:

Ecommerce & Technology Providers

We may work with ecommerce and technology providers, including Shopify, to host and operate our online store and related functionality.

Payment Providers

Payment processors and financial service providers may process information necessary to authorize and complete transactions.

Fulfillment & Shipping Providers

We may share information with warehouses, logistics providers, shipping carriers, and other fulfillment partners to process and deliver orders.

Analytics Providers

Analytics providers may help us understand website traffic, visitor interactions, and performance.

Advertising & Measurement Partners

We may share certain information with advertising, attribution, and measurement partners, including AppLovin, where applicable, for advertising, measurement, attribution, analytics, and related purposes.

Service Providers

We may disclose information to providers that assist with customer service, fraud prevention, website operations, communications, security, and other business functions.

Professional Advisers

Information may be shared with accountants, attorneys, insurers, auditors, consultants, and other professional advisers where reasonably necessary.

Legal & Regulatory Purposes

We may disclose information where reasonably necessary to:

  • Comply with applicable law

  • Respond to lawful requests

  • Protect our legal rights

  • Prevent fraud or misuse

  • Protect the safety of customers or others

Business Transactions

Information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

TARGETED ADVERTISING & U.S. STATE PRIVACY CHOICES

Depending on where you live, certain disclosures of personal information for advertising purposes may be considered a “sale,” “sharing,” or use for “targeted advertising” under applicable U.S. state privacy laws.

Where applicable, you may have the right to opt out of:

  • The sale of personal information

  • The sharing of personal information for cross-context behavioral advertising

  • The use of personal information for targeted advertising

You may exercise applicable rights through our Your Privacy Choices page or other privacy controls made available on Clobri.com.

GLOBAL PRIVACY CONTROL

Where required by applicable law, if we receive a recognized Global Privacy Control (GPC) signal from your browser or device, we will treat that signal as a request to opt out of applicable sale, sharing, or targeted advertising activities for that browser or device.

YOUR PRIVACY RIGHTS

Depending on where you live and applicable privacy law, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request a portable copy of certain information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of certain sale, sharing, or targeted advertising activities

  • Appeal certain privacy decisions where applicable

  • Lodge a complaint with an appropriate regulatory authority

These rights are subject to applicable legal requirements and exceptions.

We may need to verify your identity before processing certain requests.

To submit a privacy request, please contact service@clobri.com or use any privacy controls made available on our website.

MARKETING COMMUNICATIONS

If you receive promotional emails from Clobri, you may unsubscribe from marketing communications by using the unsubscribe option included in the message.

You may continue to receive non-promotional communications relating to orders, payments, shipping, customer service, security, or other transactional matters.

DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on factors such as:

  • The duration of our relationship with you

  • Order and transaction record requirements

  • Customer support needs

  • Fraud prevention

  • Dispute resolution

  • Accounting and tax obligations

  • Legal or regulatory requirements

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, transmission method, or storage system can be guaranteed to be completely secure.

Customers are encouraged to use appropriate precautions when accessing online services and protecting account credentials.

CHILDREN'S PRIVACY

Clobri.com is intended for general adult consumers and is not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact service@clobri.com so we can review the matter.

INTERNATIONAL DATA PROCESSING

Clobri operates internationally, and personal information may be processed or stored in countries other than the country in which you reside.

Those countries may have privacy and data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we use appropriate measures for international transfers of personal information.

THIRD-PARTY WEBSITES & SERVICES

Clobri.com may contain links to or integrations with third-party websites or services.

Those third parties operate according to their own privacy policies and practices.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services or website

  • Technology

  • Business practices

  • Legal or regulatory requirements

  • Advertising or analytics practices

The updated version will be posted on this page, and the Last Updated date will be revised accordingly.

We encourage you to review this Privacy Policy periodically.

COMPANY INFORMATION

Brand: Clobri
Website: Clobri.com
Store Operator: Wuhan Nanbeifang New Media Technology Co., Ltd.
Customer Service Email: service@clobri.com

Clobri.com is operated by Wuhan Nanbeifang New Media Technology Co., Ltd.

CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

Clobri Customer Care
Email: service@clobri.com